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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Nicholas Garcia

November 5, 2026

5 out of 5 rating by Nicholas Garcia
"I got done less than five minutes. I was so happy and satisfied Nanette was very helpful"
We responded:
"Nicholas, thank you for the fantastic review! We’re always here to support you with your insurance needs in Tucson. "
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Freddie

November 5, 2026

5 out of 5 rating by Freddie
"Ina State Farm Jesus Centeno
Was an excellent Agent he went beyond his scope of work to help me out im so happy I dropped progressive and came to Jesus at State Farm for my renters insurance and car insurance i give 5 Stars 🌟 ty Jesus and Devin"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Luis Centeno

October 31, 2026

5 out of 5 rating by Luis Centeno
"I needed auto insurance immediately, and Jesus Centeno went above and beyond to help me and my wife find the perfect plan for our needs. He was incredibly patient, courteous, and professional throughout the entire process. I was shopping around and comparing different options, but unlike many salespeople, Jesus never made me feel pressured or rushed into making a decision. He took the time to explain everything in great detail and made sure I understood the coverage I needed to feel safe and protected on the road.

It’s rare to come across someone who genuinely cares about helping their customers rather than just making a sale. Jesus made the entire experience smooth and stress-free. There should be more employees like him! Excellent customer service, and I truly appreciate his help."
We responded:
"Thank you for the 5-star review of Nancy Craney’s team - we really appreciate your kind words! "
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Connor Garcia

October 30, 2026

5 out of 5 rating by Connor Garcia
"Devin was awesome , super efficient, well spoken, professional and overall super helpful . Helped me saved a ton of money on a policy and found what worked for me ! Thanks again Devin"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Francisco Ulloa

October 25, 2026

5 out of 5 rating by Francisco Ulloa
"Very professional and through. Dealing with an under insured driver and Nancy’s office has taken all the stress from the situation and provided excellent service."
We responded:
"Thank you for the 5-star review, Francisco! We’re proud to serve the Tucson community and truly appreciate your support. "
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JOEY CORONADO

October 23, 2026

5 out of 5 rating by JOEY CORONADO
"Stephen was a very helpful agent and explained everything in great detail to help me understand better. Highly recommend Stephan Tovar!"
We responded:
"Thank you for the 5-star review, JOEY! We’re proud to serve the Tucson community and truly appreciate your support. "
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Annette Armstrong

October 22, 2026

5 out of 5 rating by Annette Armstrong
"Jesus was WONDERFUL. Nanette was WONDERFUL. All good!!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Michael Bass

October 20, 2026

5 out of 5 rating by Michael Bass
"Just switched to Nancy and State Farm a few months ago. Everyone on staff is personable, professional and knowledgeable. Happy I made the switch.
Michael Bass"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Kennedi

October 20, 2026

4 out of 5 rating by Kennedi
"Been stranded twice and State Farm has helped me everytime! Super grateful!"
We responded:
"Thank you for taking the time to leave such a kind review of my team - I truly appreciate you sharing your experience with me here in Tucson. - Your State Farm Agent, Nancy Craney "
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Gerry Rodriguez

October 20, 2026

5 out of 5 rating by Gerry Rodriguez
"Great service"
We responded:
"Gerry, thank you for the fantastic review! We’re always here to support you with your insurance needs in Tucson. "
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Brian Chacon

October 16, 2026

5 out of 5 rating by Brian Chacon
"Excellent service. Stephen took his time and helped me find the exact solution to the coverage I needed and nothing I didn't.
Saved me a lot of money. Made the switch from progressive and now I have two cars insured for the price progressive wanted for one."
We responded:
"Brian thank you for the glowing review!! Stephen does an excellent job saving our State Farm customers money on their insurance. We are happy to know he made switching your insurance easy!! Call me or stop by anytime if I can be of service to you. - Nancy Craney State Farm Agent"
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Danny Smith

October 16, 2026

5 out of 5 rating by Danny Smith
"Nanette was very helpful. I’m glad I’ve decided to stay with State Farm. You guys helped me out a lot! Thank you!"
We responded:
"Thank you so much for the 5 stars, Danny! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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ashley lange

October 9, 2026

5 out of 5 rating by ashley lange
"Stephen is always so helpful. From our homeowners insurance, family vehicles, to off road toys, he's always available to assist so quickly. We appreciate him and his service!"
We responded:
"Thank you so much for the 5 stars, ashley! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jessica Berrios

October 8, 2026

4 out of 5 rating by Jessica Berrios
"He was professional took his time to explain and answer my questions"
We responded:
"Jessica, thank you so much for your kind review! My Tucson-based team truly values your feedback and appreciates your support. - Nancy Craney, Your State Farm Agent "
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Aishi Nayar

October 7, 2026

5 out of 5 rating by Aishi Nayar
"Devin helped me out with setting up renter's insurance. super kind and willing to help. amazing customer service and i would definitely recommend State Farm to others!"
We responded:
"Thank you for the 5-star review of Nancy Craney’s team - we really appreciate your kind words! "
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Linda Carpenter

October 7, 2026

5 out of 5 rating by Linda Carpenter
"I am absolutely happy with the service, Steve was very informative and helpful!!!"
We responded:
"Linda, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Thomas McKinney

October 6, 2026

5 out of 5 rating by Thomas McKinney
"I have been with Nancy Craney's State Farm agency for several years now and am very happy with the service they provide. I have two cars and two homes under insurance policies and the rates are affordable. Recently, Jesus helped me transfer an existing car insurance policy to cover a new car after I traded in the old one. Jesus is courteous, professional, and knowledgeable."
We responded:
"Thank you for the 5-star review, Thomas! We’re proud to serve the Tucson community and truly appreciate your support. "
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Courtnee Noblesse

October 6, 2026

5 out of 5 rating by Courtnee Noblesse
"Stephen Tovar is the best. He listened, made suggestions, and even called me back when I told him I had to get back to work."
We responded:
"Thank you so much for the 5 stars, Courtnee! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Maria Grijalva

October 2, 2026

5 out of 5 rating by Maria Grijalva
"Stephen Tovar is my agent. Great guy. Very informative takes his time to answer questions. I will definitely refer him to my family members."
We responded:
"Maria, thank you for the fantastic review! We’re always here to support you with your insurance needs in Tucson. "
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Mary Marcella

October 1, 2026

5 out of 5 rating by Mary Marcella
"Devin was awesome and helped me with my new policy seamlessly"
We responded:
"Thanks so much for the fantastic rating, Mary! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Matthew Hall

September 22, 2026

5 out of 5 rating by Matthew Hall
"Stephen Tovar was great. Looked at my needs and made an accurate assessment to move forward and save me money. He's a true pro!"
We responded:
"Hi Matthew, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Nancy Craney, Your State Farm Agent "
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Jimmy “THE BIG DAWG” Macias

September 14, 2026

5 out of 5 rating by Jimmy “THE BIG DAWG” Macias
"Dez was a very helpful insurance agent he made this process completely easy to the point and fast!! Highly recommend this insurance group."
We responded:
"Thanks so much for the fantastic rating, Jimmy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Jonathan Papic

September 14, 2026

5 out of 5 rating by Jonathan Papic
"Great communication, made process seamless."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Steve Kaiser

September 10, 2026

5 out of 5 rating by Steve Kaiser
"Dez was a great agent making my insurance purchase straight forward and uncomplicated"
We responded:
"Steve, thank you for the fantastic review! We’re always here to support you with your insurance needs in Tucson. "
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Ronald Strange

September 1, 2026

5 out of 5 rating by Ronald Strange
"Dez is a rockstar"
We responded:
"Ronald, thank you for the amazing review! Our Tucson insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Nancy Craney, your State Farm Agent "