State Farm® Insurance Agent Nancy Craney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Connexion bbc llc
February 13, 2026
5
out of
5
rating by Connexion bbc llc
"Muy buena atención, logre lo que había esperado por años, poder asegurar mi carro con state farm, si me tocara dale una numeración 20 puntos sería muy poco, llegaría a 100, me sentí muy bien atendido y sobre todo la dedicación de captar un cliente y ofrecer un buen servicio precio y atención, felicidades"
Preston Pruett
February 12, 2026
5
out of
5
rating by Preston Pruett
"Great service!! Very knowledgeable and helpful!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Lyla Cui
February 11, 2026
5
out of
5
rating by Lyla Cui
"The insurance rate is super good. Stephen is very responsive. Good experience."
We responded:
"Hi May, Thank you for the glowing review and Five Star Rating!! So happy to know Sally helped you with your State Farm condo insurance and you were happy with the experience! Call me anytime! - Nancy Craney State Farm Agent"
Katelyn Schlogl
February 4, 2026
5
out of
5
rating by Katelyn Schlogl
"Nancy Craney's office has always been so nice and helpful."
We responded:
"Wow, thank you for the 5-star review, Katelyn! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
arnulfo trejo you
February 3, 2026
5
out of
5
rating by arnulfo trejo you
"Excellent service from Brianna at State Farm. Would definitely recommend."
We responded:
"Thank you so much for the 5-stars, arnulfo! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Nancy Craney’s Team anytime."
Beto Gato
January 30, 2026
5
out of
5
rating by Beto Gato
"After 27 years with USAA the poor service and excessive price increases had us shopping. A friend referred us to Nancy Craney, and we found excellent service and prices with her Agency. Nancy is very knowledgeable and was very helpful in insuring our rural seasonal home. Her agents Jesus Centeno and Olivia Kittrell assisted by Brionna very capably moved the process along, answering questions and assuring that all paperwork was in order to meet some deadlines we had. I would highly recommend Nancy and her crew for any insurance needs you might have, they are professional and helpful!"
We responded:
"Beto, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nancy Craney’s Team here in our Tucson office. "
Sharon McCaul
January 29, 2026
5
out of
5
rating by Sharon McCaul
"I worked with Dez a local Tucson office and more.recently with Jesus via phone.conversation. Both Dez and Jesus were very knowledgeable and helpful. Thank you!!!"
We responded:
"Sharon, Thanks for the Five Star Review!! I am happy to hear that you had a great experience with your recent appointment with our Tucson office. Dez does a great job for our customers, saving them on their insurance with our State Farm products. Looking forward to visiting with you again soon! - Nancy Craney State Farm Agent"
Gigi
January 22, 2026
5
out of
5
rating by Gigi
"Fantastic call with Stephen today. He took his time and was thorough. Easy to talk to and highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Gigi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nancy Craney’s Team—we are always here to help! "
Cathy Correa
January 22, 2026
5
out of
5
rating by Cathy Correa
"Dez was patient and very polite and so helpful in changing our service liberty mutual over to State Farm for a much better rate. We have renters insurence and auto bundled together. I reccomend reaching out to Dez to see how they can help you too."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Nancy Craney’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Celia Lopez
January 22, 2026
5
out of
5
rating by Celia Lopez
"He was very nice and helpful. I will recommend him to my Friends and Family. Thank you."
We responded:
"Celia, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! Stop by anytime to see us at our Tucson office! - Nancy Craney State Farm Agent"
Kristina Ibarra
January 22, 2026
5
out of
5
rating by Kristina Ibarra
"I was amazed how quick and affordable Stare Farm was. Great service."
We responded:
"Thanks so much for the amazing review, Kristina! We really appreciate your support here in Tucson . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Nancy Craney’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Tucson . "
Vickie Collins
January 20, 2026
5
out of
5
rating by Vickie Collins
"Dez was very patient & helpful in the process of changing from my being a long time Geico customer to State Farm."
We responded:
"Thank you for taking the time to leave such a great review, Vickie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Barbara Ann
January 19, 2026
5
out of
5
rating by Barbara Ann
"Very good customer service"
We responded:
"Thank you so much for the 5-star rating, Barbara! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Amanda
January 11, 2026
5
out of
5
rating by Amanda
"I had a great experience working with Stephen Tovar from Nancy Craney’s office. I originally reached out just to get a homeowners insurance quote, and not only was the rate more affordable, but after further discussion, Stephen also helped us bundle our auto policy, which gave us even more value. Stephen was friendly, professional, and very attentive to our needs. He made the entire process smooth and stress-free and took the time to explain our options clearly. We’re very happy with our decision to switch and highly recommend here."
We responded:
"Hi Amanda, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you. Call me anytime I can be of service to you! - Nancy Craney State Farm Agent"
Bonnie Nunaya
January 9, 2026
5
out of
5
rating by Bonnie Nunaya
"My Mom used this company and office and was very happy with them so when I took over I continued with the coverage and expertise. Friendly and very helpful and dedicated to getting the best savings."
We responded:
"Hi Bonnie, we appreciate the time you took to give us such a great rating! We are glad that you enjoyed the customer service experience with my team! Hope you visit us again soon at our Tucson State Farm office at Ina and Thornydale. Call me anytime I can be of service to you! - Nancy Craney State Farm Agent"
Andrew Reninger
January 2, 2026
5
out of
5
rating by Andrew Reninger
"Dez was super helpful in getting me a quote that met my budget and my needs for both auto & home. I am pleased to recommend that you ask for him when you call :-)"
We responded:
"Hi Andrew, Thank you for your wonderful recommendation! I'm pleased to hear that Dez was able to help you find a quote that fits both your budget and needs for State Farm auto and home insurance. We appreciate your support and look forward to assisting you again in the future. Don’t hesitate to reach out and ask for Dez or me anytime! - Nancy Craney State Farm"
Andre Harrison
December 29, 2025
5
out of
5
rating by Andre Harrison
"I am extremely happy with the services provided to me by the team at State Farm (Nancy Craney), via Mr. Stephen Tovar. When I contacted Stephen on Dec 22, 2025, I was met with great customer service as well as the most spectacular professionalism. Not only was I presented with knowledge of insurance coverages which were tailored to my personal needs, but I also perceived that I was being heard and understood throughout the process. My initial encounter with Stephen is by far the best I've had in the realm of purchasing and dealing with personal property insurance. I look forward to working with this team for years to come."
We responded:
"Hi Andre, Thank you so much for your kind and detailed feedback! We’re thrilled to hear that Stephen provided you with exceptional service and tailored coverage to meet your needs. It’s wonderful to know that you felt heard and supported throughout the process—that’s exactly what we strive for. We look forward to continuing to serve you! Call us anytime, we're here for you! -Nancy Craney State Farm Agent"
Laurie Denton
December 20, 2025
5
out of
5
rating by Laurie Denton
"I so much enjoy being able to talk to a live person and not some generated AI. Everyone is so helpful."
We responded:
"Hi Laurie, Thank you for your wonderful feedback! We’re so glad to hear that you appreciate speaking with a live person and that our Nancy Craney State Farm team has been helpful. Providing personalized and attentive service is very important to us, and your kind words mean a lot. If you ever need anything, don’t hesitate to reach out! - Nancy Craney State Farm Agent"
Jacquelyn Clemmer
December 19, 2025
5
out of
5
rating by Jacquelyn Clemmer
"I was searching for more affordable insurance and came across State Farm. Dez called and when I advised that I preferred email communication, he worked with me and was not pushy at all. The process to transition from one company to you guys was easy and I look forward to see what you all bring to the table!"
We responded:
"Hi Jacquelyn, Thank you so much for your kind words and for choosing State Farm! We're pleased to hear that Dez was able to accommodate your communication preferences and make the transition process smooth and easy. We look forward to serving you and providing the coverage and support you need. If you ever have any questions or need assistance, please don’t hesitate to reach out! - Nancy Craney State Farm Agent"
Jean Durante
December 19, 2025
5
out of
5
rating by Jean Durante
"I needed assistance getting my old company to honor the replacement date of insurance. They weren't going to backdate it. With the help and expertise of Sally and her team, they were able to get them to backdate and send the proper refunds. I am so pleased with their courtesy and diligence in settling this matter. I am glad that I switched my insurance to them and by the way they saved me a lot of money too!!!"
We responded:
"Hi Jean, thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Sally and Olivia and our team were able to assist you effectively and that you’re pleased with the service and savings. It’s always our goal to provide courteous and diligent support to our clients. We truly appreciate your trust in us and look forward to continuing to serve your insurance needs! - Nancy Craney State Farm Insurance Agent"
sara preston
December 18, 2025
5
out of
5
rating by sara preston
"Sally was very helpful explaining what my new coverage would be. The pricing is affordable. Quite a bit lower"
We responded:
"Hi Sara, Thank you for your kind feedback! We’re glad to hear that Sally was able to clearly explain your new coverage and that you found the pricing affordable. Providing great service and value is important to us. If you have any questions or need further assistance, please don’t hesitate to reach out! - Nancy Craney State Farm Agent"
Bobbie M
December 15, 2025
5
out of
5
rating by Bobbie M
"I stopped in just to get a calendar and Jesus asked if I had any questions. So I asked if he could review my policies to see if I could save any money. He explained a few things to me of coverages I didn't realize I had, thanks for that. In the end I decided my coverages were good to keep."
We responded:
"Hi Bobbie, thank you for stopping by and for sharing your experience! We’re glad Jesus was able to review your policies and help clarify your coverages. It’s great to hear that you feel confident in the protection you have. If you ever have any questions or want to explore options in the future, please don’t hesitate to reach out. We appreciate your trust in our agency! - Nancy Craney State Farm Insurance "
Kate T
December 12, 2025
5
out of
5
rating by Kate T
"Jesus with State Farm- Nancy Craney Agency was able to assist me in updating my homeowner policy on a timely basis. An update from the original quote needed to reflect the actual dwelling. He did the update after asking pertinent questions and clarifying my concerns. He then documented and explained clearly the next steps. I greatly appreciate his assistance."
We responded:
"Hi Kate, thank you so much for your kind words and detailed feedback! We’re glad to hear that Jesus was able to assist you promptly and clarify all your concerns regarding your homeowner policy. Providing clear communication and excellent service is our top priority, and it’s wonderful to know that you had a positive experience with our agency. Please don’t hesitate to reach out if you need any further assistance in the future! - Nancy Craney State Farm "
Wayne Johnson
December 10, 2025
5
out of
5
rating by Wayne Johnson
"Dennis was very helpful very knowledgeable extremely polite make sure I checked everything he is an asset to your company."
We responded:
"Hello Wayne, we are pleased to know you were happy with the exceptional service you received from our team! Call us anytime we can be of assistance to you! - Nancy Craney State Farm "
Lisa Carpenter
December 3, 2025
5
out of
5
rating by Lisa Carpenter
"The agent was thorough on explaining my policy my quotes. My total came exactly to what was quoted. I was able to get rentals insurance at a cheaper rate than I was paying before through the apartment complex and for more coverage! Very good experience my insurance cards came in the mail immediately. Thank you, Nancy Craney"
We responded:
"Lisa, thank you so much for sharing your positive experience! We’re happy to hear that the quotes were clear and accurate, and that you were able to get better coverage at a lower rate for your renter’s insurance. It’s great to know your insurance cards arrived quickly as well. We appreciate your trust and look forward to assisting you with your insurance needs in the future! - Nancy Craney State Farm Agent"