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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Claudio

October 22, 2025

5  out of  5
rating by Richard Claudio
"Stephen Tovar was great and very informative when we spoke this morning. State Farm was able to save me $200 dollars a month on my auto payments and with a new renters insurance policy. Thank you again for your time this morning Stephen!"
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Victor Sammond

October 19, 2025

5  out of  5
rating by Victor Sammond
"Stephen Tovar was great! I wanted to set up homeowner's and car insurance, and he was able to quickly generate quotes, match my existing coverage, but at much better rates! He even went beyond to help me cancel my policies with my existing insurance carrier!"
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Thomas Akin-nabee

October 8, 2025

5  out of  5
rating by Thomas Akin-nabee
"I switched & saved over 600 & now i have an personal agent"
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Nicole Clifton

October 8, 2025

5  out of  5
rating by Nicole Clifton
"Dez Ramirez helped me get a new homeowner’s policy and saved me money. I like this company."
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Ben Allen

October 6, 2025

5  out of  5
rating by Ben Allen
"Dez was extremely efficient, and very knowledgeable with all his insurance work and service."
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concerned

October 3, 2025

5  out of  5
rating by concerned
"Mr. Steven Tovar was easy to work with and he suggested and explained the options that fit our needs the best. We got our home and autos insured today with State Farm through Steven. Was a pleasure to work with him."
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daveblanchette

October 1, 2025

5  out of  5
rating by daveblanchette
"Nancy Craney and I have known each other for a long time, and she recently helped me with a State Farm Insurance policy. The process to move my policy to her office only took a few minutes and her assistant, Olivia was very helpful and professional. I recommend Nancy Craney and her team for any Insurance needs that you have."
We responded:
"Hi Dave! Thank you for your kind words and glowing review! I appreciate your business, and I'm pleased to know Olivia met your customer service expectations too! Stop by my State Farm office at Ina & Thorndale anytime to see us or call me if I can be of assistance to you! - Nanc Craney State Farm Agent"
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Lauren Winter

September 26, 2025

5  out of  5
rating by Lauren Winter
"Dez was very helpful, fast, and efficient. Helped me replace a homeowner's policy and saved me $100s! Yay! Thanks, Dez."
We responded:
"Hi Lauren! Thank you for the glowing review and Five Star rating!! We are pleased Dez saved you money on your homeowners insurance policy! Stop by our State Farm Office at Ina & Thornydale or call me anytime I can be of service to you! - Nancy Craney State Farm Agent"
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May Lee

September 25, 2025

5  out of  5
rating by May Lee
"The insurance rate is super good for a condo. Sally is very responsive and responds fast. Good experience."
We responded:
"Hi May, Thank you for the glowing review and Five Star Rating!! So happy to know Sally helped you with your State Farm condo insurance and you were happy with the experience! Call me anytime! - Nancy Craney State Farm Agent"
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Ling Qin

September 25, 2025

5  out of  5
rating by Ling Qin
"Sally is very helpful and understanding at completing my auto insurance coverage."
We responded:
"Hi Ling, thank you for the glowing review! Sally does a great job taking care of our customers. Call us anytime we can be of assistance to you! - Nancy Craney State Farm Agent"
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Richard Hoang

September 24, 2025

5  out of  5
rating by Richard Hoang
"Excellence service and friends"
We responded:
"Hi Richard, thank you for the Five Star rating and kind reviews of our service! We appreciate your business and call me anytime I can be of assistance to you! - Nancy Craney State Farm Insurance."
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Chris Curtis

September 18, 2025

5  out of  5
rating by Chris Curtis
"Thoughtful and timely service with savings ta boot!"
We responded:
"Chris, thank you for your positive feedback and Five Star rating!! We are honored to assist you with your State Farm Insurance policies! Call me anytime I can be of assistance to you! - Nancy Craney State Farm Agent"
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Valentin Martinez

September 18, 2025

5  out of  5
rating by Valentin Martinez
"Excellent service. The process was easy."
We responded:
"Valentin, thank you very much for your Five Star rating of our State Farm team! We are happy you are pleased and received excellent service for your insurance policies. Stop by and see us at our State Farm office at Ina & Thornydale in Tucson, Arizona. Call us anytime we can be of service to you! - State Farm Nancy Craney Agent"
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J Belden

September 18, 2025

5  out of  5
rating by J Belden
"Jennifer made the process of understanding and converting life insurance a straightforward and timely process. The entire process was handled electronically and the options available were comprehensive. Jennifer was very helpful in assisting with the final determination and the pros/cons of plan options."
We responded:
"J, thank you for the glowing review and Five Star Rating! We are honored to help you with State Farm life insurance and happy to know Jennifer made the process straightforward and was helpful to you in choosing your life insurance options. Call me anytime I can be of service to you! - Nancy Craney State Farm Agent"
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Susie Wheeler

September 17, 2025

5  out of  5
rating by Susie Wheeler
"Great service!"
We responded:
"Susie, thank you for the Five Star review and feedback! The Nancy Craney State Farm Agency appreciates your business, and we are honored to handle your insurance needs! Call me anytime I can be of any assistance to you! - Nancy Craney State Farm Agent"
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real life

September 12, 2025

5  out of  5
rating by real life
"Nanette Newton was very personal and knowledgeable"
We responded:
"Thank you for the Five Star rating and positive feedback!! Nanette does a great job taking care of our customers. Call me anytime i can be of service to you! - State Farm Nancy Craney Agent"
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Sara Christie

September 9, 2025

5  out of  5
rating by Sara Christie
"I recently found myself in immediate need of car insurance while another company was no longer an option for me. I was able to contact State Farm and Sally reached out to me within minutes! She made it so easy for me to start a brand new policy for my family and answered every question without any hesitation. I couldn’t be happier with the service I have received so far and look forward to many years of service with them in the future."
We responded:
"Sara, thank you for the glowing review & Five Star rating of Sally and our agency!! I'm pleased to know she made it easy for you helping you with your State Farm Auto insurance policies. Call me anytime I can be of service to you! - Nancy Craney State Farm Agent"
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Ashlyn R

September 2, 2025

5  out of  5
rating by Ashlyn R
"I just wanted to give a little shout out to Nanette Newton for going above and beyond in helping me get renters insurance for my new apartment. We had to do a few edits and she made sure they were done quickly and efficiently and was so kind and knowledgeable during the process. I look forward to staying with State Farm for a long time if I can continue to have great service like that. It does not go unnoticed!"
We responded:
"Ashlyn, Thank you for the Five Star Review!! We are so happy Nanette met your expectations to help you with your State Farm renter insurance policy. Stop by anytime or call me if we can be of assistance to you! - Nancy Craney State Farm Insurance "
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Gary Lomayesva

August 28, 2025

5  out of  5
rating by Gary Lomayesva
"I needed to make a change to my mom's home insurance to cover independent home care workers coming to her house. Nancy's agents were very helpful in providing me guidance on what to change and a recommended coverage amount, and then executing the change very quickly and correctly. They were great to work with!"
We responded:
"Gary, Thank you for the glowing review of my team. They were happy to assist you and your family with your coverage questions and State Farm home insurance needs. Call me anytime if I can be of any assistance to you! - Nancy Craney State Farm"
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Bev Murray

August 24, 2025

5  out of  5
rating by Bev Murray
"I am most happy to endorse the State Farm office of Nancy Craney, and more specifically, agent Dez Ramirez. He was very professional in helping us decide on the best coverage and patient with our questions. He was prompt in follow-up, both by phone and email. I would highly recommend checking out Nancy Craney's State Farm office."
We responded:
"Bev, thank you for the glowing review!! We are grateful to have earned your business and help you with your State Farm auto and home insurance needs. Dez does a great job, and I'm pleased to hear he gave you outstanding service. We appreciate you recommending our State Farm office to others! Call me anytime if I can be of service to you! - Nancy Craney State Farm Agent "
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Michelle Glynn

August 13, 2025

5  out of  5
rating by Michelle Glynn
"I worked with Dez, not only was he extremely responsive and helpful he also walked me through step by step what is next and what to expect. He helped make the whole process easy and even helped save me some money on my insurance. Highly recommend. Most recently, I worked with Bryana and Not only was she extremely helpful and knowledgeable she made the entire process smooth and helped me feel at ease. I 10 out of 10 recommend her and this entire company"
We responded:
"Michelle, thank you so much for your wonderful review! I'm glad to hear that Dez was able to assist you so effectively and make the process smooth. It's great that he could also help you save some money on your insurance. We truly appreciate your recommendation and are always here to help with any future needs or questions. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Just Chris

August 13, 2025

5  out of  5
rating by Just Chris
"I am SO HAPPY I switched to State Farm! Agent Dez Ramirez was great, he has saved me $61 a month AND I have more coverage! Thank you DEZ and State Farm"
We responded:
"Chris, Thanks for the review and five Star rating!! We are pleased to hear that Dez saved you money and gave you good coverage for your State Farm Insurance policy! Call us anytime or stop by and see us! - Nancy Craney Agent"
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Richard Schaefer

August 8, 2025

5  out of  5
rating by Richard Schaefer
"Had some questions about my insurance and needed some new insurance cards and they took care of it immediately"
We responded:
"Richard, thank you for your positive review! We appreciate our business and stop by and see us or call us anytime at our Tucson office, Nancy Craney State Farm office at Ina & Thornydale! - Nancy Craney Agent"
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Michele Hage

August 7, 2025

5  out of  5
rating by Michele Hage
"My husband and I had not compared insurance rates for quite some time for our autos and homes. I submitted an insurance search on line and received a call from Stephen Tovar regarding our inquiry, and we are so thankful that we did! Stephen was informative, reliable, respectful and kind in our dealings. Our situation was not straight forward and took some leg work on his part. Stephen reached out to the appropriate contacts to obtain information we needed. He communicated the information received back to us as he said he would and when he said he would. He is a man of his word in all our dealings. We truly appreciate his attention to detail and extra efforts that he put in on our behalf. Stephen was able to save us a significant amount on all of our insurance policies. I was very pleased with all the positive reviews I found about the office as well. We felt very comfortable and confident in our decision to change our insurances over. Thank you for all your hard work and efforts Stephen! Michele M"
We responded:
"Michele, thank you for the glowing review and Five Star rating!! We are honored to have you as our new State Farm customers. We're happy to know that Stephen helped you with your insurance policies and he met your customer service expectations! Stop by our Tucson office at Ina & Shannon, anytime! We'll have a fresh pot of coffee for you. - Nancy Craney, Agent "
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Mark Pepe

August 7, 2025

5  out of  5
rating by Mark Pepe
"Good service and timely responses from staff. Bryanna is always helpful when I call."
We responded:
"Mark, thank you for the glowing review!! Bryana appreciates the positive feedback, and I appreciate your business! Stop by and see us at our Tucson State Farm office -Nancy Craney, State Farm Agent"