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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Norman Davis

November 20, 2025

5  out of  5
rating by Norman Davis
"I've had a great experience at State Farm. I've had or have been on a policy with state farm for almost 30 years. With everything that happened in August Olivia was very helpful and listened to what had happened and was very courteous to what had happened. The claim is slow but with what happened it is to be expected. Olivia is a great person."
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Ty Reighard

November 19, 2025

5  out of  5
rating by Ty Reighard
"Dez Ramirez was easy to work with and informative on the different options they provided."
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Kimberly Turner

November 19, 2025

5  out of  5
rating by Kimberly Turner
"I worked with Steve on auto and renter’s insurance and was so impressed with our conversations! Not only did he save me money, but he got me better coverage! I highly recommend giving them a call!"
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Cynthia Doughty

November 19, 2025

5  out of  5
rating by Cynthia Doughty
"Great, great service! Dez was patient, kind, professional, and knowledgeable. He took the time to help me fully understand what my policies included and what the coverage and costs were. I would recommend Dez and State Farm to family & friends. Thank you, Dez. You did good!"
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Ericka Pullen

November 19, 2025

5  out of  5
rating by Ericka Pullen
"I had a wonderful experience she was able to lower my premiums and there was no pressure to sign up for anything that I didn’t need. They have been open and honest through the entire process. Highly recommend!!"
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manuel mercado

November 18, 2025

5  out of  5
rating by manuel mercado
"Stephen was very helpful and extremely knowledgeable ! He was very patient working around my busy schedule and for that i am very grateful. I highly recommend working with stephen for all your insurance needs."
We responded:
"Manuel, thank you for your kind words! We're glad to hear that Stephen at Nancy Craney State Farm was helpful, knowledgeable, and accommodating to your busy schedule. Your recommendation means a lot to us. We look forward to assisting you with all your insurance needs in the future! Call me anytime I can be of service to you! Nancy Craney State Farm "
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WOAT Madera VIllage

November 7, 2025

5  out of  5
rating by WOAT Madera VIllage
"I had a great experience visiting Nancy Craney – State Farm Insurance Agent in Tucson! I met with Stephen, who was incredibly kind, professional, and welcoming. He took the time to listen and answer all of my questions, making the whole experience easy and stress-free. The office is well-organized and inviting, and it’s clear that they truly care about their clients. I highly recommend Nancy Craney – State Farm Insurance for anyone looking for friendly, reliable, and knowledgeable insurance support!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Stephen provided you with kind, professional, and attentive service during your visit. At Nancy Craney State Farm Agency, we strive to create a welcoming and stress-free experience for all our clients. Your recommendation means a lot to us, and we look forward to continuing to support your insurance needs! Call me anytime I can be of service to you! - Nancy Craney State Farm "
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Tanah Brown

November 7, 2025

5  out of  5
rating by Tanah Brown
"Great insurance. Associates got me what I needed quick and easy. Switched from progressive to State Farm, less changes & hassle. Nancy cranes was a great sales agent."
We responded:
"Tanah, Thank you for your kind feedback and 5 Star Rating!! We're delighted to hear that our Insurance Representatives made the switch to State Farm quick and easy for you. Nancy and the entire team at Nancy Craney State Farm Agency are committed to providing excellent customer service and getting you the coverage you need. We appreciate your trust and look forward to serving you in the future! - Nancy Craney State Farm "
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Jamar Jackson

November 6, 2025

5  out of  5
rating by Jamar Jackson
"Very happy with my new premiums after joining today ."
We responded:
"Jamar, Thank you for sharing your positive experience and Star Rating!! We're so glad you're happy with your new premiums after joining Nancy Craney State Farm Agency. If you have any questions or need assistance in the future, we're here to help!- Nancy Craney State Farm Agent "
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J L

November 4, 2025

5  out of  5
rating by J L
"Very polite and knowledgeable. Dez took his time to make sure all my questions were answered and I had the insurance I needed. In the end he saved me just over $50 a month over Progressive."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Dez was able to provide you with the information and support you needed, and that he helped you save just over $50 a month by switching to State Farm. We appreciate your trust and look forward to assisting you again in the future! - Nancy Craney State Farm "
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Jason Rockwell

October 28, 2025

5  out of  5
rating by Jason Rockwell
"Stephen was fantastic and very helpful. Got us signed up for new property and auto insurance and spending half of what I was at the previous carrier."
We responded:
"Jason, Thank you for the glowing Five Star review! I am so pleased Stephen was able to save you money on your State Farm auto insurance! We appreciate your business and call me anytime if I can be of service to you! - Nancy Craney State Farm"
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Richard Claudio

October 22, 2025

5  out of  5
rating by Richard Claudio
"Stephen Tovar was great and very informative when we spoke this morning. State Farm was able to save me $200 dollars a month on my auto payments and with a new renters insurance policy. Thank you again for your time this morning Stephen!"
We responded:
"Hi Richard, Thank you for your Five Star glowing review! Stephen does a great job taking care of our customers. I'm so pleased we saved you money on your State Farm auto and renters insurance. Call me anytime I can be of service to you. - Nancy Craney State Farm "
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Victor Sammond

October 19, 2025

5  out of  5
rating by Victor Sammond
"Stephen Tovar was great! I wanted to set up homeowner's and car insurance, and he was able to quickly generate quotes, match my existing coverage, but at much better rates! He even went beyond to help me cancel my policies with my existing insurance carrier!"
We responded:
"Victor, thank you very much for your glowing review. We appreciate your business and I'm pleased Stephen met your customer service expectations and was able to save you money on your State Farm Insurance policies. Stop by and see us at our office, at Ina and Thornydale, in Tucson, AZ. Call me anytime I can be of service to you! - Nancy Craney State Farm"
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Thomas Akin-nabee

October 8, 2025

5  out of  5
rating by Thomas Akin-nabee
"I switched & saved over 600 & now i have an personal agent"
We responded:
"Thomas, Thank you for so much for the Five Star Review!! We are so happy to have you as a new customer and pleased we saved you money on your State Farm auto and home insurance. Call me anytime I can be of service to you! - Nancy Craney State Farm"
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Nicole Clifton

October 8, 2025

5  out of  5
rating by Nicole Clifton
"Dez Ramirez helped me get a new homeowner’s policy and saved me money. I like this company."
We responded:
"Nicole Thank you for the glowing review and Five Stars!! We are so happy to know Dez did a great job saving you money on your State Farm Homeowner's insurance policy! Call me anytime I can be of service to you. - Nancy Craney State Farm Agent"
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daveblanchette

October 1, 2025

5  out of  5
rating by daveblanchette
"Nancy Craney and I have known each other for a long time, and she recently helped me with a State Farm Insurance policy. The process to move my policy to her office only took a few minutes and her assistant, Olivia was very helpful and professional. I recommend Nancy Craney and her team for any Insurance needs that you have."
We responded:
"Hi Dave! Thank you for your kind words and glowing review! I appreciate your business, and I'm pleased to know Olivia met your customer service expectations too! Stop by my State Farm office at Ina & Thorndale anytime to see us or call me if I can be of assistance to you! - Nanc Craney State Farm Agent"
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Lauren Winter

September 26, 2025

5  out of  5
rating by Lauren Winter
"Dez was very helpful, fast, and efficient. Helped me replace a homeowner's policy and saved me $100s! Yay! Thanks, Dez."
We responded:
"Hi Lauren! Thank you for the glowing review and Five Star rating!! We are pleased Dez saved you money on your homeowners insurance policy! Stop by our State Farm Office at Ina & Thornydale or call me anytime I can be of service to you! - Nancy Craney State Farm Agent"
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May Lee

September 25, 2025

5  out of  5
rating by May Lee
"The insurance rate is super good for a condo. Sally is very responsive and responds fast. Good experience."
We responded:
"Hi May, Thank you for the glowing review and Five Star Rating!! So happy to know Sally helped you with your State Farm condo insurance and you were happy with the experience! Call me anytime! - Nancy Craney State Farm Agent"
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Ling Qin

September 25, 2025

5  out of  5
rating by Ling Qin
"Sally is very helpful and understanding at completing my auto insurance coverage."
We responded:
"Hi Ling, thank you for the glowing review! Sally does a great job taking care of our customers. Call us anytime we can be of assistance to you! - Nancy Craney State Farm Agent"
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Chris Curtis

September 18, 2025

5  out of  5
rating by Chris Curtis
"Thoughtful and timely service with savings ta boot!"
We responded:
"Chris, thank you for your positive feedback and Five Star rating!! We are honored to assist you with your State Farm Insurance policies! Call me anytime I can be of assistance to you! - Nancy Craney State Farm Agent"
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J Belden

September 18, 2025

5  out of  5
rating by J Belden
"Jennifer made the process of understanding and converting life insurance a straightforward and timely process. The entire process was handled electronically and the options available were comprehensive. Jennifer was very helpful in assisting with the final determination and the pros/cons of plan options."
We responded:
"J, thank you for the glowing review and Five Star Rating! We are honored to help you with State Farm life insurance and happy to know Jennifer made the process straightforward and was helpful to you in choosing your life insurance options. Call me anytime I can be of service to you! - Nancy Craney State Farm Agent"
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Susie Wheeler

September 17, 2025

5  out of  5
rating by Susie Wheeler
"Great service!"
We responded:
"Susie, thank you for the Five Star review and feedback! The Nancy Craney State Farm Agency appreciates your business, and we are honored to handle your insurance needs! Call me anytime I can be of any assistance to you! - Nancy Craney State Farm Agent"
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real life

September 12, 2025

5  out of  5
rating by real life
"Nanette Newton was very personal and knowledgeable"
We responded:
"Thank you for the Five Star rating and positive feedback!! Nanette does a great job taking care of our customers. Call me anytime i can be of service to you! - State Farm Nancy Craney Agent"
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Sara Christie

September 9, 2025

5  out of  5
rating by Sara Christie
"I recently found myself in immediate need of car insurance while another company was no longer an option for me. I was able to contact State Farm and Sally reached out to me within minutes! She made it so easy for me to start a brand new policy for my family and answered every question without any hesitation. I couldn’t be happier with the service I have received so far and look forward to many years of service with them in the future."
We responded:
"Sara, thank you for the glowing review & Five Star rating of Sally and our agency!! I'm pleased to know she made it easy for you helping you with your State Farm Auto insurance policies. Call me anytime I can be of service to you! - Nancy Craney State Farm Agent"
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Ashlyn R

September 2, 2025

5  out of  5
rating by Ashlyn R
"I just wanted to give a little shout out to Nanette Newton for going above and beyond in helping me get renters insurance for my new apartment. We had to do a few edits and she made sure they were done quickly and efficiently and was so kind and knowledgeable during the process. I look forward to staying with State Farm for a long time if I can continue to have great service like that. It does not go unnoticed!"
We responded:
"Ashlyn, Thank you for the Five Star Review!! We are so happy Nanette met your expectations to help you with your State Farm renter insurance policy. Stop by anytime or call me if we can be of assistance to you! - Nancy Craney State Farm Insurance "