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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dee Martenson

Dee Martenson

October 4, 2024

5  out of  5
rating by Dee Martenson
"We moved from Montana to Tucson 3 years ago and have used State Farm Ins. for over 50 years, so it was a no-brainer to sign up in Arizona. I recently needed to suspend coverage on one of my vehicles because it needs a major repair I cannot afford at this time. I spoke with Kat and she was so accommodating and friendly. She took care of the suspension then ran off several other quotes for me for my other vehicle to make it easier to save and get my crippled car running sooner. After some checking on my part I called her today and made a change in coverage. She took care of everything quickly and followed with an email detailing what we had done. I have been very pleased with the Craney office and their employees. Thank you, Kat!"
We responded:
"Thank you, Dee, for your wonderful review and for being a loyal State Farm customer for over 50 years! I'm glad to hear that Kat was able to assist you with suspending coverage on your auto and providing quotes for your other car. It's great to know she made the process smooth and efficient for you. We appreciate your kind words about our office and team. If you need any further assistance, don't hesitate to reach out. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Dick Purdy

October 4, 2024

5  out of  5
rating by Dick Purdy
"Kat Rubio was a terrific person to deal with. She made a complicated procedure more understandable. She reworked my policies in order to save me money. Thanks, Kat and State Farm. Dick"
We responded:
"Thank you, Dick, for sharing your experience! I'm glad Kat was able to make the process more understandable and help you save money by reworking your policies. We appreciate your kind words and are always here to assist with any future needs. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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George and Linda Sayles

October 2, 2024

5  out of  5
rating by George and Linda Sayles
"Great service and help. Kat was informative, pleasant and went out of her way to help me with my insurance needs and questions. Great to have a local company so close that are reliable and trustworthy"
We responded:
"Thank you, George and Linda, for your wonderful review! I'm glad to hear that Kat was able to provide you with informative and pleasant service. It's great to know that you find our local office reliable and trustworthy. We're always here to help with any of your insurance needs or questions. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Bernard Oostinga

Bernard Oostinga

October 2, 2024

5  out of  5
rating by Bernard Oostinga
"Thank you Michael for all your help on my new State Farm car insurance policy!! Great working with you!! Could not have been more helpfull !"
We responded:
"Bernard, thank you for your kind words! I'm glad to hear that Michael was able to assist you with your new State Farm auto insurance policy. It's wonderful working with customers like you. If you need any further assistance, don't hesitate to reach out. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Michelle Glynn

October 2, 2024

5  out of  5
rating by Michelle Glynn
"I worked with Dez, not only was he extremely responsive and helpful he also walked me through step by step what is next and what to expect. He helped make the whole process easy and even helped save me some money on my insurance. Highly recommend."
We responded:
"Michelle, thank you so much for your wonderful review! I'm glad to hear that Dez was able to assist you so effectively and make the process smooth. It's great that he could also help you save some money on your insurance. We truly appreciate your recommendation and are always here to help with any future needs or questions. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Kevin Hernandez

Kevin Hernandez

October 2, 2024

5  out of  5
rating by Kevin Hernandez
"I needed a business policy ASAP and Stephen was able to help secure a policy for me within the same day. He would also promptly return my calls throughout the process and he made it easy. Not only that, but he also took a look at my personal home and auto policies and he was able to give me a better policy at a far better price. Needless to say, I'm grateful and I highly recommend Stephen at State Farm!"
We responded:
"Kevin, thank you for your wonderful review! I'm glad Stephen was able to assist you quickly with your business policy and also help you find better home and auto policies. It's great to know that he made the process easy and was responsive throughout. We appreciate your recommendation and are always here to help with any future needs. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of SAID AHMAD

SAID AHMAD

September 27, 2024

5  out of  5
rating by SAID AHMAD
"Michael was very patient and helpful as we worked on getting my new home and auto policies started with State Farm. I'm really happy with the new policies and hope to continue to do business with Nancy's agency. Highly recommended."
We responded:
"Thank you so much, Said! I’m thrilled to hear that Michael was able to assist you with setting up your home and auto policies. We look forward to continuing to work with you and are always here to help. Welcome to the State Farm family! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Martha Osollo

Martha Osollo

September 25, 2024

5  out of  5
rating by Martha Osollo
"Thank you to all employees at State Farm. They were fast and efficient to reinstate my car insurance. That's one of the major reasons why I have been with them for over 8 years."
We responded:
"Martha, thank you for your kind words! We're glad to have been able to assist you quickly and efficiently with reinstating your auto insurance. It's wonderful to know that our service has kept you with us for over 8 years. If you ever need anything else, we're here to help! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Henrietta Coleman

Henrietta Coleman

September 19, 2024

5  out of  5
rating by Henrietta Coleman
"Jennifer Jackson was great to work with. She is professional, knowledgeable, pleasant and extremely efficient."
We responded:
"Henrietta, thank you so much for the positive review & shout out for Lindsay! We appreciate you!"
Profile photo of angelina amaranto

angelina amaranto

September 17, 2024

5  out of  5
rating by angelina amaranto
"I am very thankful to Michael who is very patient explaining to me the details. He is very thorough and very professional. I will definitely recommend this Statefarm office to my friends."
We responded:
"Thank you, Angelina! I'm so happy to hear about your positive experience with Michael. His patience and professionalism are truly commendable. We appreciate your recommendation and look forward to assisting your friends as well. If you have any further questions or need assistance, don't hesitate to reach out. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Susan Hetherington

Susan Hetherington

September 12, 2024

5  out of  5
rating by Susan Hetherington
"Thank you, Dez, for your guidance with my auto insurance. You were able to incorporate all of my requests into the policy. I now believe that I have excellent coverage. Susan"
We responded:
"Susan, thank you for your kind review! I'm glad Dez could assist you with your auto insurance and incorporate all your requests into the policy. It's wonderful to know you feel confident about your coverage. If you have any further questions or need assistance in the future, our office is here to help. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Desiree

Desiree

September 7, 2024

5  out of  5
rating by Desiree
"Just switched to State Farm, and Dez was super helpful and made signing up quick and easy while also explaining all the different options I could sign up for."
We responded:
"Desiree, thank you for your wonderful review! I'm glad Dez could assist you in making the switch to State Farm smooth and easy. It's great to know that the different options were clearly explained to you. If you have any further questions or need assistance, our office is here to help. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Firstjon Lastyu

Firstjon Lastyu

August 27, 2024

5  out of  5
rating by Firstjon Lastyu
"Michell was very helpful and knowledgeable the savings was very good!"
We responded:
"Thank you so much for your kind words. I'm glad we were able to assist you effectively and that you are satisfied with the service. We appreciate your feedback and look forward to helping you with any other insurance needs. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Magda Dolan

Magda Dolan

August 16, 2024

5  out of  5
rating by Magda Dolan
"I knew immediately that I wanted to be with State Farm. They didn't bother me like the other companies. They sent me a quote and allowed me to contact them."
We responded:
"Hi Magda, I'm glad you had a positive experience with us. We aim to provide a hassle-free process and are happy you appreciated that. If you need anything in the future, feel free to reach out. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Wot Gibs

Wot Gibs

August 13, 2024

4  out of  5
rating by Wot Gibs
"Dez at State Farm has been super awesome. I just changed my Auto and Home Owners to them. He has been understanding, patient, and personable. He made it so simple for me to change and on top of that I saved money on both policies. Thank you Dez and Nancy. I appreciate all your help!"
We responded:
"Hey Wot, Thanks a bunch for your awesome review! I'm glad Dez could make the switch to State Farm for your Auto and Home Owners policies so smooth and help you save money. We appreciate your kind words and are always here if you need anything else! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Jotham Heystee

Jotham Heystee

August 12, 2024

5  out of  5
rating by Jotham Heystee
"Stephen was very straightforward and concise throughout the process of getting new auto insurance. All of the details were clearly provided and Stephen made sure to apply any information that would help get me the best insurance rate possible. Based on exceptional customer service, better quotes and coverage than competitors, I highly recommend getting State Farm insurance provided by Nancy Craney in Tucson."
We responded:
"Hey Jotham, Thanks for the awesome review! I'm glad Stephen could help you get the best auto insurance rate and provide clear details throughout the process. Your recommendation means a lot to us! If you need anything else, feel free to reach out anytime. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Julie Valenzuela

Julie Valenzuela

August 9, 2024

5  out of  5
rating by Julie Valenzuela
"Michael was super attentive and thorough throughout the entire process. He consistently and timely communicated and addressed all my concerns. I felt he was looking out for my best interests. Great experience!"
We responded:
"Hey Julie, Thanks for the awesome review! I'm glad Michael could provide such attentive and thorough service. It's great to know he communicated well and addressed all your concerns. We're always here to look out for your best interests. If you need anything else, feel free to reach out! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Crysta Estrella

Crysta Estrella

August 6, 2024

5  out of  5
rating by Crysta Estrella
"As much as it sounds like a television ad, Dez made switching to State Farm a breeze! We have all the same coverage, but for over $100/month less than we were paying! I have never switched insurance before, and I was pretty nervous about it. It was so easy! Dez had most of my info ready to go and was very nice when I asked silly questions. Dez originally called me for a quick information update to my rental insurance policy, and casually saved me thousands of dollars a year, all while being personable and professional."
We responded:
"Hey Crysta! Thanks for sharing your experience! I'm glad Dez could make the switch so easy for you and save you money! It's great to know you felt comfortable asking questions and that Dez was able to assist you professionally and personally. If you need anything else, feel free to reach out! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Hopeful2BHomefull Project

Hopeful2BHomefull Project

August 6, 2024

5  out of  5
rating by Hopeful2BHomefull Project
"We needed renter's insurance . It was a fast and easy process. Dez was right on it. Thank You ."
We responded:
"Thanks for the awesome review! I'm glad Dez could make the process fast and easy for your renter's insurance. If you need anything else, we're here to help! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Kylie Wyckoff

Kylie Wyckoff

August 5, 2024

5  out of  5
rating by Kylie Wyckoff
"I had a fantastic experience with Dez with Nancy Craney State Farm. They were not only quick to assist but also incredibly kind and knowledgeable. I greatly appreciate how they respected my time and swiftly resolved my issue. Thank you!"
We responded:
"Hey Kylie, thanks a bunch for your awesome review! I'm so glad Dez could assist you quickly and kindly. We always aim to respect your time and resolve issues swiftly. If you need anything else, we're here for you! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Grace Lopez

Grace Lopez

August 2, 2024

5  out of  5
rating by Grace Lopez
"Amazing service! I needed an information about my insurance and didn’t take that long to receive it! I appreciate it so much!"
We responded:
"Hi Grace! Thanks a bunch for your awesome review! I'm so glad we could provide you with the information you needed quickly! If you ever have more questions or need further assistance, feel free to reach out anytime! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Cynthia Lujan

July 28, 2024

5  out of  5
rating by Cynthia Lujan
"The agent patiently answered all my questions."
We responded:
"Hey Cynthia! I'm so glad you had a positive experience with our agent! We're always here to help with any questions you have. Thanks for the awesome review! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Bruce Weigold

Bruce Weigold

July 19, 2024

5  out of  5
rating by Bruce Weigold
"Stephen T. was knowledgeable, personable, and saved me $$$! We have used this office for years."
We responded:
"Hey Bruce! Thanks a bunch for your awesome review! We're so glad Stephen could help you out and save you some money! It's great to know you've been with us for years. If you ever need anything else, we're here for you! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Mayne

July 17, 2024

1  out of  5
rating by Mayne
"I used to like this place very much. Then I had trouble with their roadside and been charged fees for things I didn't request. So when I received better quotes from several places I happily jumped ship. Also beware of Jennifer"
Profile photo of Ashton Marie

Ashton Marie

July 4, 2024

5  out of  5
rating by Ashton Marie
"I called for a quote and Dez was very helpful and provided great customer service to me! I appreciated the knowledge and would highly recommend this office!"
We responded:
"Ashton, thank you for sharing your positive experience with Dez! We're thrilled to hear that you found our customer service helpful and knowledgeable. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"