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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jimmy “THE BIG DAWG” Macias

Jimmy “THE BIG DAWG” Macias

September 4, 2026

5  out of  5
rating by Jimmy “THE BIG DAWG” Macias
"Dez was a very helpful insurance agent he made this process completely easy to the point and fast!! Highly recommend this insurance group."
We responded:
"Thanks so much for the fantastic rating, Jimmy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ronald Strange

September 1, 2026

5  out of  5
rating by Ronald Strange
"Dez is a rockstar"
We responded:
"Ronald, thank you for the amazing review! Our Tucson insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Nancy Craney, your State Farm Agent "
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WILLIAM HUGHES

August 31, 2026

5  out of  5
rating by WILLIAM HUGHES
"they are easy to work with, and they laughed at all my jokes, and I got my insure for almost half price of what I was paying before"
We responded:
"Thank you for the 5-star review of Nancy Craney’s team - we really appreciate your kind words! "
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Thomas McKinney

August 31, 2026

5  out of  5
rating by Thomas McKinney
"I have been with Nancy Craney's State Farm agency for several years now and am very happy with the service they provide. I have two cars and two homes under insurance policies and the rates are affordable. Recently, Anissa helped me set up my 2nd home insurance. She was courteous, professional, and knowledgeable."
We responded:
"Thank you for the 5-star review, Thomas! We’re proud to serve the Tucson community and truly appreciate your support. "
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Jesse

August 31, 2026

5  out of  5
rating by Jesse
"Dez walked me through my new quote quickly and got me setup with new insurance at a great price, wish I would’ve switched here sooner"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Richard Knight

August 27, 2026

5  out of  5
rating by Richard Knight
"I own 2 rental properties in Sahuarita AZ and have insured both through Nancy Craney for almost 10 years. They always answer the phone and the rate increases have been reasonable. I have no problem recommending them."
We responded:
"Thank you so much for your wonderful feedback of us here at Nancy Craney’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Nancy Craney’s Insurance Team "
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Judy Sanders

August 26, 2026

5  out of  5
rating by Judy Sanders
"Got home owners and car insurance. Great service"
We responded:
"Judy, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Nancy Craney and Team "
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Thomas McKinney

August 26, 2026

5  out of  5
rating by Thomas McKinney
"Nanette Newton was very helpful in setting up property insurance for my summer home. She is professional, courteous, and knowledgeable. Thanks Nanette!"
We responded:
"Thomas, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Nancy Craney and Team "
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Patricia Phillips

August 25, 2026

5  out of  5
rating by Patricia Phillips
"I recently spent some time on the phone with Stephen and he was incredibly helpful and patient. I had a few changes I wanted to make and he offered some options that aligned with my needs and followed up with emails to confirm. Actually, this is the first time I’ve been satisfied with an insurance agency.

Edited to add: Nancy Craney’s State Farm office is local and every time I’ve called with questions an actual human answered and helped me with my auto and property policies. Today, I spoke with Devin, who was knowledgeable and helpful, as well as friendly. I appreciate that this company has a local office and is employing local people!"
We responded:
"Patricia thank you for the feedback and we are pleased to hear Stephen was helpful and patient with your insurance needs! We are here for you! Stop by the office or call us anytime! - Nancy "
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Adrian Alatorre

August 24, 2026

5  out of  5
rating by Adrian Alatorre
"I've been with Nancy a little bit over a week. had to change agents, best decision I made nancy and her team jesús took care of me and resolve the problem less than a week save me a lot of money shout out to jesús , and the team!."
We responded:
"Adrian, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Tucson insurance team is always here and happy to help. "
Profile photo of Justin Campbell

Justin Campbell

August 21, 2026

5  out of  5
rating by Justin Campbell
"Nancy and her team did a great job helping me set up my insurance. I primarily worked with Devin, who was fantastic. Whenever he didn't know the answer to a question, he was completely honest about it, found the right information, and got back to me quickly."
We responded:
"Thank you for the 5-star review of Nancy Craney’s team - we really appreciate your kind words! "
Profile photo of Faith Brandt

Faith Brandt

August 21, 2026

5  out of  5
rating by Faith Brandt
"Kind and attentive customer service!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Tucson to know you had such a great experience with us. "
Profile photo of Louise Rebholz

Louise Rebholz

July 31, 2026

5  out of  5
rating by Louise Rebholz
"Very helpful."
We responded:
"Thank you so much for your kind review, Louise!  If you need insurance assistance, we are just an email or call away! - Nancy Craney, your State Farm Agent   "
Profile photo of Joanna Gulotta

Joanna Gulotta

July 30, 2026

5  out of  5
rating by Joanna Gulotta
"Courtney Pickel the Customer Care Representative did an excellent job helping me find homeowners insurance for my mom."
We responded:
"Joanna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Tucson insurance team is always here and happy to help. "
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Connexion bbc llc

July 30, 2026

5  out of  5
rating by Connexion bbc llc
"Muy buena atención, logre lo que había esperado por años, poder asegurar mi carro con state farm, si me tocara dale una numeración 20 puntos sería muy poco, llegaría a 100, me sentí muy bien atendido y sobre todo la dedicación de captar un cliente y ofrecer un buen servicio precio y atención, es muy gratificante hablar con la gente solo a escucharlos se sienten contento felices con su labor desempeñada llevan con ellos una bandera de colores como es la educación el respeto, el valor por el cliente y los principios para seguir adelante como empresa, mil felicidades a todos"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Angie Balla

July 28, 2026

5  out of  5
rating by Angie Balla
"Amazing, supportive and great communication so far."
We responded:
"Angie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Tucson insurance team is always here and happy to help. "
Profile photo of Rachael Wieland

Rachael Wieland

July 23, 2026

5  out of  5
rating by Rachael Wieland
"I called Nancy Craney’s office with a list of questions. Jesus answered the phone and was able to help me with the entire list. He also added information on the $5B dividend for SF auto customers. I’m very excited about that! I found the phone call informative, friendly, patient (I asked a lot of clarifying questions), and helpful. Thanks!"
We responded:
"Rachael, thank you for the amazing review! Our Tucson insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Nancy Craney, your State Farm Agent "
Profile photo of Michael Norman

Michael Norman

July 22, 2026

5  out of  5
rating by Michael Norman
"Courtney helped me switch my auto insurance. Was a pleasure to work with l!"
We responded:
"Thanks so much for the amazing review, Michael! We really appreciate your support here in Tucson. Just reach out anytime if you need us - we’re here for you. "
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Empress Syd

July 22, 2026

5  out of  5
rating by Empress Syd
"Everyone was excellent+ went above and beyond.!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Kay Bronson

Kay Bronson

July 20, 2026

5  out of  5
rating by Kay Bronson
"Steve is so awesome ty"
We responded:
"Thank you so much for the 5 stars, Kay! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Sarah Smith

Sarah Smith

July 17, 2026

5  out of  5
rating by Sarah Smith
"Courtney did a great job helping me with my change of insurance for a move. She was very quick to respond and answered my many questions. Highly recommend."
We responded:
"Thank you so much for your kind review, Sarah!  If you need insurance assistance, we are just an email or call away! - Nancy Craney, your State Farm Agent   "
Profile photo of Diego Zarate

Diego Zarate

July 16, 2026

5  out of  5
rating by Diego Zarate
"Stephen helped me out and explained everything really well and was very knowledgeable and couldn’t have had an easier experience getting auto insurance"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Nancy Craney’s team. "
Profile photo of David Craig

David Craig

July 15, 2026

5  out of  5
rating by David Craig
"Excellent service!
​Courtney made transitioning my renter’s insurance to a homeowner’s policy incredibly smooth and stress-free. She was polite, professional, and took the time to answer all of my questions. Highly recommend working with her!"
We responded:
"Thank you for the 5-star review, David! We’re proud to serve the Tucson community and truly appreciate your support. "
Profile photo of Janette Gishey

Janette Gishey

July 10, 2026

5  out of  5
rating by Janette Gishey
"Experience was fantastic. Quick Easy and hassle so I was in and out of there in minutes. Jesus Centeno is super cool and very helpful."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Tucson to know that you had such a wonderful experience with us here on State Farm Agent Nancy Craney’s Team."
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Cathy Correa

July 8, 2026

5  out of  5
rating by Cathy Correa
"I needed updated insurance cards today and I called to have them emailed. Dale helped me out. He quickly handled my request."
We responded:
"Thank you for the amazing review, Cathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."