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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Phillips

Patricia Phillips

August 25, 2026

5  out of  5
rating by Patricia Phillips
"I recently spent some time on the phone with Stephen and he was incredibly helpful and patient. I had a few changes I wanted to make and he offered some options that aligned with my needs and followed up with emails to confirm. Actually, this is the first time I’ve been satisfied with an insurance agency.

Edited to add: Nancy Craney’s State Farm office is local and every time I’ve called with questions an actual human answered and helped me with my auto and property policies. Today, I spoke with Devin, who was knowledgeable and helpful, as well as friendly. I appreciate that this company has a local office and is employing local people!"
We responded:
"Patricia thank you for the feedback and we are pleased to hear Stephen was helpful and patient with your insurance needs! We are here for you! Stop by the office or call us anytime! - Nancy "
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Adrian Alatorre

August 24, 2026

5  out of  5
rating by Adrian Alatorre
"I've been with Nancy a little bit over a week. had to change agents, best decision I made nancy and her team jesús took care of me and resolve the problem less than a week save me a lot of money shout out to jesús , and the team!."
We responded:
"Adrian, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Tucson insurance team is always here and happy to help. "
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Justin Campbell

August 21, 2026

5  out of  5
rating by Justin Campbell
"Nancy and her team did a great job helping me set up my insurance. I primarily worked with Devin, who was fantastic. Whenever he didn't know the answer to a question, he was completely honest about it, found the right information, and got back to me quickly."
We responded:
"Thank you for the 5-star review of Nancy Craney’s team - we really appreciate your kind words! "
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Faith Brandt

August 21, 2026

5  out of  5
rating by Faith Brandt
"Kind and attentive customer service!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Tucson to know you had such a great experience with us. "
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Louise Rebholz

July 31, 2026

5  out of  5
rating by Louise Rebholz
"Very helpful."
We responded:
"Thank you so much for your kind review, Louise!  If you need insurance assistance, we are just an email or call away! - Nancy Craney, your State Farm Agent   "
Profile photo of Joanna Gulotta

Joanna Gulotta

July 30, 2026

5  out of  5
rating by Joanna Gulotta
"Courtney Pickel the Customer Care Representative did an excellent job helping me find homeowners insurance for my mom."
We responded:
"Joanna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Tucson insurance team is always here and happy to help. "
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Connexion bbc llc

July 30, 2026

5  out of  5
rating by Connexion bbc llc
"Muy buena atención, logre lo que había esperado por años, poder asegurar mi carro con state farm, si me tocara dale una numeración 20 puntos sería muy poco, llegaría a 100, me sentí muy bien atendido y sobre todo la dedicación de captar un cliente y ofrecer un buen servicio precio y atención, es muy gratificante hablar con la gente solo a escucharlos se sienten contento felices con su labor desempeñada llevan con ellos una bandera de colores como es la educación el respeto, el valor por el cliente y los principios para seguir adelante como empresa, mil felicidades a todos"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Angie Balla

July 28, 2026

5  out of  5
rating by Angie Balla
"Amazing, supportive and great communication so far."
We responded:
"Angie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Tucson insurance team is always here and happy to help. "
Profile photo of Rachael Wieland

Rachael Wieland

July 23, 2026

5  out of  5
rating by Rachael Wieland
"I called Nancy Craney’s office with a list of questions. Jesus answered the phone and was able to help me with the entire list. He also added information on the $5B dividend for SF auto customers. I’m very excited about that! I found the phone call informative, friendly, patient (I asked a lot of clarifying questions), and helpful. Thanks!"
We responded:
"Rachael, thank you for the amazing review! Our Tucson insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Nancy Craney, your State Farm Agent "
Profile photo of Michael Norman

Michael Norman

July 22, 2026

5  out of  5
rating by Michael Norman
"Courtney helped me switch my auto insurance. Was a pleasure to work with l!"
We responded:
"Thanks so much for the amazing review, Michael! We really appreciate your support here in Tucson. Just reach out anytime if you need us - we’re here for you. "
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Empress Syd

July 22, 2026

5  out of  5
rating by Empress Syd
"Everyone was excellent+ went above and beyond.!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Kay Bronson

July 20, 2026

5  out of  5
rating by Kay Bronson
"Steve is so awesome ty"
We responded:
"Thank you so much for the 5 stars, Kay! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Sarah Smith

Sarah Smith

July 17, 2026

5  out of  5
rating by Sarah Smith
"Courtney did a great job helping me with my change of insurance for a move. She was very quick to respond and answered my many questions. Highly recommend."
We responded:
"Thank you so much for your kind review, Sarah!  If you need insurance assistance, we are just an email or call away! - Nancy Craney, your State Farm Agent   "
Profile photo of Diego Zarate

Diego Zarate

July 16, 2026

5  out of  5
rating by Diego Zarate
"Stephen helped me out and explained everything really well and was very knowledgeable and couldn’t have had an easier experience getting auto insurance"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Nancy Craney’s team. "
Profile photo of David Craig

David Craig

July 15, 2026

5  out of  5
rating by David Craig
"Excellent service!
​Courtney made transitioning my renter’s insurance to a homeowner’s policy incredibly smooth and stress-free. She was polite, professional, and took the time to answer all of my questions. Highly recommend working with her!"
We responded:
"Thank you for the 5-star review, David! We’re proud to serve the Tucson community and truly appreciate your support. "
Profile photo of Janette Gishey

Janette Gishey

July 10, 2026

5  out of  5
rating by Janette Gishey
"Experience was fantastic. Quick Easy and hassle so I was in and out of there in minutes. Jesus Centeno is super cool and very helpful."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Tucson to know that you had such a wonderful experience with us here on State Farm Agent Nancy Craney’s Team."
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Cathy Correa

July 8, 2026

5  out of  5
rating by Cathy Correa
"I needed updated insurance cards today and I called to have them emailed. Dale helped me out. He quickly handled my request."
We responded:
"Thank you for the amazing review, Cathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Nicholas Salas

Nicholas Salas

July 7, 2026

5  out of  5
rating by Nicholas Salas
"Stephen was extremely helpful in making my insurance switch"
We responded:
"Thanks so much for the fantastic rating, Nicholas! We are so glad you had a positive experience with us here on State Farm Agent Nancy Craney’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ian Cuson

June 30, 2026

5  out of  5
rating by Ian Cuson
"Stephen was fantastic! Super fast and easy and the auto insurance was actually affordable for someone under 25."
We responded:
"Ian, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nancy Craney’s Team is just a call or email away!"
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chad new

June 22, 2026

5  out of  5
rating by chad new
"Stephen Tovar was an amazing representative that took his time and got me the deal I needed. To switch from my previous provider that I was with for 18 years and overpaying. Great guy"
We responded:
"Wow, thank you for the 5-star review, chad! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Gracie Greenh

Gracie Greenh

June 15, 2026

5  out of  5
rating by Gracie Greenh
"Stephen helped me get my car insurance set up on pretty short notice. Very quick, easy, and painless, plus it is the cheapest insurance with the best coverage I could find. Thank you Stephen!"
We responded:
"We appreciate your review, Gracie. We are so happy that you had such a wonderful experience with State Farm Agent Nancy Craney’s Team here in Tucson ! "
Profile photo of Jean Halvorsen

Jean Halvorsen

June 4, 2026

5  out of  5
rating by Jean Halvorsen
"Everyone in this office has been kind, professional and very helpful. Yesterday I spoke with Courtney who was really wonderful. She helped me seamlessly transfer my insurance policy from one car to another . It was an easy, friendly experience after a very stressful week and was much appreciated. In the past, when I'd call other insurance companies, I'd get a call center with a person just reading off numbers with no personal experience. I've been very happy with this State Farm office."
We responded:
"Thanks so much for the fantastic rating, Jean! We are so glad you had a positive experience with us here on State Farm Agent Nancy Craney’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Lynne Perkins

Lynne Perkins

June 3, 2026

5  out of  5
rating by Lynne Perkins
"Courtney is an amazing representative for State Farm! She knows me and we talk like old friends. Sh looks out for my best interest and recommends the coverage that would be best. I look forward to speaking to her every time I call."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Richard Rakowski (Rick)

Richard Rakowski (Rick)

June 2, 2026

5  out of  5
rating by Richard Rakowski (Rick)
"Great and quick service! Best part is you’ve saved me money with better coverage!! Beat that!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Will Woodbery

Will Woodbery

June 1, 2026

5  out of  5
rating by Will Woodbery
"Courtney from State Farm provided the best customer service! I saved money on my monthly premiums and was also able to lower my deductible!!!"
We responded:
"Will, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "