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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dale Coffee

July 7, 2025

5  out of  5
rating by Dale Coffee
"I worked with Olivia today and she was excellent! Had a great professional manner and was knowledgeable. We bought a new motorhome and she set up the policy quickly and efficiently. She also took care of contacting the necessary parties involved in loan . Thanks again Olivia. State farm and this office handles all our policies. Never a problem"
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Ed McP

July 6, 2025

5  out of  5
rating by Ed McP
"Excellent service by Stephen Tovar. Got me the best price on home and auto bundle. Give him a call and see what he can do for you!"
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Mike O.

July 2, 2025

5  out of  5
rating by Mike O.
"We just started working with Nancy Craney’s State Farm office, and the experience has been great so far. The team has been friendly, professional, and quick to answer all our questions. They made the process simple and gave us confidence that we’re in good hands. Looking forward to working with them long-term!"
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Russuell Mercado

June 27, 2025

1  out of  5
rating by Russuell Mercado
"Had insurance with them since 2015, I was dropped July last year and not notified, called today to get an explanation, were not able to find the communication that was sent regarding this. After so many years of partnership I’m disappointed that I fell through the cracks, was supposed to get a call back with more clarification from the underwriting department and didn’t get a call back. Went with Allstate as of today!"
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Roberta de Araujo

June 26, 2025

5  out of  5
rating by Roberta de Araujo
"Nancy Craney State Farm Insurance did a spectacular job helping me determine what type of insurance I needed and guiding me through the options for coverage! Nancy called me right away after I first called the office. Soon after that, Steve Tomar connected with me and was able to answer all of my many questions, which helped me seal the deal with them. If you are looking for insurance, I recommend you work with this office!"
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Sandra Calderon

June 26, 2025

5  out of  5
rating by Sandra Calderon
"Great offer, time will tell. New to the company, will update review as the years go by."
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Nicole Clifton

June 25, 2025

5  out of  5
rating by Nicole Clifton
"Dez Ramirez was very professional and knowledgeable about insurance bundling and the life insurance policy. I am confident the rest of the team is as well. I am glad I made the switch to State Farm Nancy Craney!"
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Steve

June 25, 2025

5  out of  5
rating by Steve
"The easiest and most professional agent I have had the pleasure of working with for an insurance policy, thank you Stephen Tovar for all your help and explanations of all coverages available, it was a true pleasure working with you!"
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ron r

June 25, 2025

5  out of  5
rating by ron r
"Great experience with Dez he was patient and prompt with answering any concerns and made this a streamlines process for my home and auto insurance needs. Thank you"
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Cong Thin Nguyen

June 25, 2025

5  out of  5
rating by Cong Thin Nguyen
"It was my first time getting auto insurance, so I was a bit nervous, but the staff here were very helpful and professional. Everything was quick and clearly explained. I’m very satisfied and will definitely recommend this place to friends!"
We responded:
"Cong we are so pleased to know we met your customer service expectations, taking care of your auto insurance needs. Thank for the 5- Star review and stop by and see us anytime at our Tucson office. - Nancy Craney State Farm"
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Alexis Schagel

June 25, 2025

5  out of  5
rating by Alexis Schagel
"Easy to work with and super informative throughout the process. Very helpful with explaining bundling policies and the benefits per policy."
We responded:
"Thanks for the 5-Star review, Alexis! I am happy to hear that you had a great experience with our office. Stop by and see us anytime at our State Farm office, we're here to serve you! - Nancy Craney State Farm Agent"
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Ling Yu

June 24, 2025

5  out of  5
rating by Ling Yu
"Dez is very kind, patient, and detailed. I’m happy with him and this company."
We responded:
"Thank you for your review, Ling! Dez enjoyed assisting you with your insurance needs. We look forward to seeing you at our State Farm Tucson office! - Nancy Craney State Farm"
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Stephanie Kilroy

June 23, 2025

5  out of  5
rating by Stephanie Kilroy
"I was looking for insurance for my father, Stephen was amazing, knowledgeable, and professional. I really appreciated his excellent customer service. Thank you for making finding insurance so smooth and seamless."
We responded:
"Thanks for the kind words, Stephanie. I am glad Stephen was able to make assisting you with your insurance needs such a positive experience! Call us anytime we can be of service to you! - Nancy Craney State Farm"
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Faleono Tuaone

June 5, 2025

5  out of  5
rating by Faleono Tuaone
"Their service was quick easy and affordable. Thank yoi"
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Brianna Naveunxay

June 5, 2025

5  out of  5
rating by Brianna Naveunxay
"Thank you, Dez. I appreciate the time you gave me to go over coverages. You are very patient and friendly."
We responded:
"Brianna, we appreciate your review!! Thank you for the feedback on Dez, he enjoys giving good service to our State Farm customers. Stop by and see us at our Tucson office! - Nancy Craney State Farm"
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Amber Wampner

May 30, 2025

5  out of  5
rating by Amber Wampner
"Thank you Jesus for the additions to my policy. I've been with Nancy's office for years and everyone there has been pleasant and helpful. Thank you for the kind customer service!!"
We responded:
"Amber, we appreciate your 5-Star review! Jesus does a great job taking care of our customers. Stop by and see us anytime. - Nancy Craney State Farm"
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Fred Bremer

May 23, 2025

5  out of  5
rating by Fred Bremer
"Dez was very prompt and helpful in addressing my needs and now I am saving over $400 per year with State Farm"
We responded:
"Wow, Thank you for the five-star review, Fred!! We are happy to hear that Dez did a great job helping you with your State Farm Insurance policies and saved you money! Thank you for your business and call me anytime if i can be of service to you! - Nancy Craney State Farm"
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Alex Johnson

May 22, 2025

5  out of  5
rating by Alex Johnson
"Stephen has been a great help he was able to get me auto and home insurance at a great price. Very glad I was able to work with him!"
We responded:
"Thank you for the glowing review, Alex!! We appreciate your business and we're happy Stephen did a great job giving you good service on your auto and home insurance. So happy we saved you money on your State Farm Insurance policies. - Nancy Craney State Farm"
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Marie Athey

May 21, 2025

5  out of  5
rating by Marie Athey
"Dez was great! We were shopping insurance as we had a newly turned 16 driver that we were adding to our policy. Everyone we talked to was charging an arm and a leg. Dez was creative and accommodating in finding the best policies to fit our family as well as maximize any discounts. We are very grateful!"
We responded:
"Marie, Thank you for the glowing review! We're happy to hear Dez did a great job saving you money on your auto insurance policies for your family and he provided excellent service to you! Thank you for choosing the Nancy Craney State Farm agency to take care of your insurance needs!- Nancy Craney State Farm "
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Daniel

May 16, 2025

5  out of  5
rating by Daniel
"Came from USAA and love the service, pricing, and products compared to USAA. Jesus was amazing and love the savings and services he provided. Thank you so much."
We responded:
"Daniel, thank you for your positive 5 Star Review! We're happy to hear Jesus did a great job saving you on your insurance policies and gave you exceptional service! Call us anytime, we're here for you! - Nancy Craney State Farm"
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Megan Kohn

May 13, 2025

5  out of  5
rating by Megan Kohn
"It was a very easy process to obtain renter’s insurance. Everyone was so polite and helpful! I would recommend State Farm to any friends or family!"
We responded:
"Thank you for your review, Megan! We enjoyed assisting you with your insurance needs today. Call me anytime I can be of service to you! -Nancy Craney State Farm Agent"
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massai hayes

May 13, 2025

5  out of  5
rating by massai hayes
"Stephen Tovar help me switch over my new vehicle insurance. He explained everything and he kept my bill low"
We responded:
"Thank you for the positive feedback, Massai. We appreciate your business. - Nancy Craney State Farm"
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Bradley Hurst

May 13, 2025

5  out of  5
rating by Bradley Hurst
"Nancy and her agent under her were very professional and prompt on contacting me in getting a lower rate for auto insurance and for adding in the renters insurance added as well they are great and I'm glad that they are saving me 75.00 a month by switching to them from progressive."
We responded:
"Thanks for the kind words, Bradley! I am glad we were able to make assisting you with your insurance needs such a positive experience and save you money! - Nancy Craney State Farm"
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Angel Granillo

May 8, 2025

5  out of  5
rating by Angel Granillo
"Dez was an amazing agent he was very patient with me. Answered all my questions got me a good rate on my insurance with a lot of coverage. I'm very happy"
We responded:
"Thank you for the Five Star Review!! I'm so happy to hear Dez did a great job saving you money on your State Farm policies with better coverage. We're here for you and appreciate your business. - Nancy Craney, State Farm Agent"
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jerry miller

May 1, 2025

5  out of  5
rating by jerry miller
"Great job Dez, Dez, put together a great Policy for my Home. Today he calls and bundled my two autos with my home policy and created a sizable saving for me for the year of 2025! As I stated! "Great job Dez""
We responded:
"Thank you for the amazing review, Jerry! We are honored to have you as our State Farm customer, and I'm pleased you are happy with the service Dez provided you. Call or stop by our State Farm office anytime if I can be of assistance to you. - Nancy Craney State Farm Agent"